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Practice Management

Mrs A Stewart  D.M., M.Sc (Management) Practice Director

The Practice Director has many years experience in General Practice and  is responsible for strategically managing all aspects of the practice business such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises, equipment and information technology. The Practice Director supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

In addition, the Practice Director is the Corporate Practice Manager lead for Bury CCG and a Member of Bury CCG Clinical Cabinet.

Administration

Miss Lauren Clarence, Office Manager

Responsible for staff rotas, overseeing the duties of the reception team and supports the Practice Director and clinical staff to ensure speed and efficiency in providing quality services for patients.

 

Reception

Administration Staff

Mrs Lorraine Williams

Ms Angela Murphy

Ms Julie Brennan

Ms Dawn Hindson

Mrs Dawn Orro

Mrs Elaine Bell

Ms Suzanne Mcdonald

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.  They may also be used as chaperones.

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